Request Your Records
You may request access to or a copy of records maintained about your care. To begin, contact Good Ground Therapy. You may be asked to complete a written request and verify your identity before records are released.
Client information
Client Rights, Health Records & Complaints
Clear information about your records, professional concerns, and privacy options.
Professional Disclosure & Concerns
You may request a copy of Alesa Hamilton's professional disclosure statement at any time. If you have a concern about services, you are welcome to raise it directly with Good Ground Therapy so it can be addressed.
You may also contact the Texas Behavioral Health Executive Council for information about filing a complaint concerning a licensed professional counselor.
Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Investigations and complaints: 1-800-821-3205
Privacy Concerns
If you have a question or concern about the privacy or security of your health information, contact Good Ground Therapy. You may also file a health information privacy complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Consumer Complaints: Texas Attorney General
Consumers may contact the Texas Attorney General's Consumer Protection Division to obtain information about filing a consumer complaint.
Texas Attorney General
Consumer Protection Division
This information is provided in addition to the professional licensing complaint process administered by the Texas Behavioral Health Executive Council.